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Frequently Asked Questions

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General Inquiries

What services does A Global Mind offer?
  • A Global Mind specializes in hosting personalized, online, one-on-one, and group English lessons for students. Conducted via Zoom, our lessons are tailored to meet individual needs and goals.
  • We also offer expertly crafted resources for tutors to help their students improve their English language skills, including speaking, listening, reading, and writing. Our focus on quality and flexibility ensures that students receive top-notch education in a convenient and accessible format.
  • A Global Mind is designed for two main groups: students looking to improve their English skills and independent tutors seeking a platform that supports their teaching careers.
  • Students: If you aim to enhance your English proficiency, A Global Mind offers personalized, one-on-one lessons via Zoom. Our lessons are tailored to your unique learning style and goals, whether preparing for career advancement, planning to travel, or simply looking to communicate more confidently in English.
  • Independent Tutors: For tutors, A Global Mind provides the tools and flexibility to manage your teaching career independently. You can set your own schedule, access high-quality, ready-to-use lesson materials, and focus on delivering exceptional education without administrative hassles. Our platform empowers you to thrive as an educator while providing your students with the best possible learning experience and various payment options, including PayPal, WeChat Pay, Alipay, KakaoPay, and UnionPay.
  • Visit our homepage and click “Tutor Registration” or “Student Registration.” If you simply want to make use and download resources from A Global Mind’s vast Resource library, click on “Sign Up.”
  • A Global Mind stands out from other online teaching platforms by offering personalized, one-on-one and group learning experiences tailored to students’ needs. We prioritize quality and flexibility, focusing on delivering lessons that are not only effective but also convenient for both students and tutors. Our lessons are crafted carefully, using high-quality resources that reflect the latest educational trends. Additionally, we empower tutors by providing them with the tools and independence to manage their teaching careers effectively, all while maintaining a solid commitment to student success. Through our Zoom-based lessons, we ensure that every session is engaging, interactive, and tailored to meet the individual needs of each student.
  • A Global Mind uses the Common European Framework of Reference for Languages (CEFR) to cater to students of all levels.
  • No. A Global Mind offers lessons, courses, and resources for learning English.

For Tutors

How can I join A Global Mind as a tutor?
  • Go to “Tutor Registration” and complete the form with your details and documents. A member of our Recruitment Team will contact you for a preliminary interview.
  • To become a tutor and work with A Global Mind, prospective tutors must have more than a year of relevant teaching experience (online and preferably in-class). Prospective tutors with qualifications like TEFL, CELTA, and TESOL would be preferred.
  • Yes. You have complete autonomy over your rates and schedule as an approved tutor.
  • You can access lesson resources by navigating to the Resources page and buying lessons by clicking “View Resource” and then “Buy Now.”
  • Absolutely. Our resources are designed for all tutors to use.
  • Flexible Scheduling: Tutors have complete control over their schedules. You can set your own hours and balance your teaching with other personal and professional commitments
  • Independence: We offer you the autonomy to manage your teaching business on your terms. From setting your rates to choosing your students, A Global Mind ensures you have the freedom to build a career that aligns with your goals.
  • Ready-to-Use Lesson Materials: We provide a wealth of high-quality, ready-to-use lesson resources that save you time on preparation. These materials are designed to engage and challenge students, helping you deliver exceptional lessons every time.
  • Professional Growth: Our platform is designed to help you grow as an educator. You’ll have access to resources and support that keep you updated on the latest educational trends and best practices, ensuring your teaching remains relevant and effective.
  • Community and Support: We foster a supportive community of educators where you can connect with other tutors, share experiences, and seek advice. This network helps you stay motivated and continue to develop your skills.
  • A Global Mind provides tutors with all the necessary tools to manage your teaching career. You have complete control over scheduling, pricing, withdrawals, and package deals.
  • Tutors can withdraw their earnings anytime, with a minimum withdrawal amount of 200 USD. Please note that you need a verified PayPal account to withdraw your income.
  • Yes. A Global Mind charges an 18% commission fee for using our platform. There are no sign-up fees or hidden costs.
  • A Global Mind’s resource library consists of carefully designed and curated complete lessons. However, you are welcome to use your own materials and lesson plans during classes with your students.

For Students

How do I sign up for lessons on A Global Mind?
  • Visit our homepage and click “Student Registration.” In order for our tutors to better understand your goals and needs, please fill out the form and click “Sign Up.”
  • Yes. You are welcome to browse all available tutors and the lessons they offer, then choose a tutor of your liking.
  • Lessons are delivered using integrated Zoom Workplace. We recommend downloading and installing the Zoom application on your device before lessons by visiting https://zoom.us/download. Please note that as a student, you do not need a paid subscription to Zoom.
  • Yes.
  • Yes. Tutors at A Global Mind are handpicked to deliver the best in personalized lessons and cater to your specific needs.
  • Your tutor will provide all the resources, aid, and recommendations to help you improve your English.
  • Your tutor will share lesson materials during your live online lessons. You may request a video recording of your lesson with prior permission from your tutor.
  • Yes. We encourage you to request any topic or focus area from your tutor.
  • In the unfortunate event that you need to cancel or reschedule a lesson, we recommend getting in touch with your tutor at least 24 hours before the lesson to discuss rescheduling. Cancelation of lessons is strongly discouraged. Instead, contact your tutor and reschedule the lesson for a later time or date.
  • Some tutors offer free and paid trial lessons.

Subscription and Pricing

How much does it cost to subscribe to A Global Mind?
  • Our subscription plans are designed to offer flexibility and value. We offer different pricing tiers based on the level of access you need. Please visit our Pricing page for detailed information on current subscription rates.
  • A subscription to A Global Mind Resource Page grants unlimited access to our comprehensive library of conversational English resources. This includes complete lesson plans, speaking activities, discussion prompts, and the latest topics to enhance your students’ speaking skills. Our materials are all set up for you—no need for tutors to prepare anything.
  • Yes, individual lessons are available for purchase. However, subscribing provides the best value, giving you full access to all our up-to-date, conversation-focused resources.
  • We occasionally offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay informed about any special offers.
  • We accept various payment methods, including major debit and credit cards and payments made through PayPal.
  • You can easily upgrade or downgrade your subscription from your account settings. Simply choose the plan that best fits your needs, and the changes will take effect immediately. Take into account that additional fees can incur.
  • Yes, we offer a refund policy under certain conditions. For detailed information, please refer to our Refund Policy page.
  • Absolutely. You can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing cycle.

Platform Features

What types of resources are available in the lesson library?
  • Our lesson library is packed with resources dedicated to conversational English. This includes complete lessons, real-life speaking scenarios, role-plays, discussion questions, and up-to-date topics to keep conversations engaging and relevant. These resources are all aimed at improving fluency and speaking confidence.
  • A Global Mind continually updates our library with the latest conversational topics and trends. We ensure you always have fresh and relevant materials to keep your lessons dynamic and impactful.
  • Once subscribed, simply login to your account and access all available conversational English resources. You can view them online or download them for use in your lessons. Our library is organized to help you quickly find what you need to enhance your students’ speaking skills.
  • Not at the moment.
  • Yes. However, we strongly recommend using the platform on a PC, laptop, or tablet.

Technical Support

What should I do if I encounter technical issues?
  • Contact us at info@aglobalmind.com, and a member of our Support Team will contact you.
  • You can reset your password by going to “My Account” > “Account Details.”
  • You can update your account information by going to “My Account” > “Account Details.”
  • We encourage users to use Google Chrome, Microsoft Edge, or Apple Safari.
  • Please let us know immediately if you encounter any issues with a lesson or resource. You can report a problem by contacting our Support Team through the "Contact Us" page or email info@aglobalmind.com. We’re committed to maintaining the highest quality standards and will address your concerns quickly.

Privacy and Security

What data do you collect, and how is it used?
  • Please refer to our Privacy Policy to learn how we collect and use your data.
  • A Global Mind uses PayPal for all financial transactions. For their Security Policies, please visit PayPal’s official website to learn more about security.
  • Please refer to our Privacy Policy to learn how we use your information.
  • You may send a request to delete your data by contacting our Support Team at info@aglobalmind.com.
  • If you suspect unauthorized access to your account, contact us immediately at info@aglobalmind.com.

Content and Resources

What topics are covered in the lesson plans?
  • Our lesson plans cover various topics specifically designed to enhance conversational English skills. Topics include current events, everyday scenarios, cultural discussions, professional communication, and more. We regularly update our topics to reflect the latest trends and interests, ensuring that your lessons are engaging and relevant.
  • Our lessons align with the CEFR (Common European Framework of Reference for Languages). This ensures that our resources meet international standards and are suitable for learners at all levels, from A1 to C2.
  • Absolutely! We value input from our users. If you have ideas for new topics or themes, you can suggest them by contacting our Support Team through the "Contact Us" page. We’re always looking to expand our library with content that meets the needs and interests of our community.
  • Experienced experts in their fields craft all lesson materials. Before any material is made available on our platform, it undergoes a thorough review process. This includes content accuracy checks, language clarity, and the inclusion of diverse and inclusive examples to cater to a global audience.
  • Yes, we offer a variety of resources designed to cater to different learning styles. Whether your students are visual, auditory, or kinesthetic learners, you’ll find materials that suit their needs. Our resources include interactive activities, multimedia content, and practical exercises to ensure that every learner can engage with the material in a way that works best for them.
  • Yes, we provide interactive and multimedia content to enhance the learning experience. This includes videos, audio recordings, interactive quizzes, and role-play activities. These resources are designed to make lessons more engaging and help students develop their conversational skills dynamically and effectively.
  • Using our lessons in a one-on-one online class is straightforward. Each lesson is designed to be flexible and adaptable, allowing you to tailor it to your student's individual needs. You can present the material via screen sharing, use discussion prompts to guide conversation and integrate interactive elements to keep the session engaging. All materials are downloadable and easy to incorporate into your online teaching platform.

Engagement and Community

Does A Global Mind have a community for tutors or students?
  • Yes, we encourage students and tutors to share their experience by leaving reviews and comments.
  • By subscribing to our newsletter, you can stay updated on the latest news, resources, and features.
  • Yes. Be sure to regularly navigate to “Special Courses” to see all upcoming webinars, workshops, and events.

Miscellaneous

How can I provide feedback or suggestions?
  • At A Global Mind, we welcome and encourage feedback and suggestions. You may do so by rating and reviewing lessons, resources, and tutors.
  • We love hearing about how A Global Mind has played a part in your success story.
  • A Global Mind is active on various social media platforms, including Facebook, LinkedIn, Instagram, Naver Blog.

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